Calhoun Liberty Hospital

Business Office

Billing Office and Registration Manager

Financial Transparency
The business office is open Monday through Friday from 8:00 am to 4:30 pm CST. For questions about your hospital bill or what we charge for services, call 850-674-5411 to speak with the Billing Department.

The Billing process
You’ll begin by providing us with any health insurance information you may have. As a courtesy, we will bill your insurance company directly, but you’ll still need to follow the payment process to make sure all parts of your bill have been covered or directly paid. Depending on the insurance you have, you might be asked to pay a specific co-payment or deductible, and you might be asked to pay a portion of the bill as your share of the total cost. If you are unable to pay your account in full, you may contact the billing office to set-up an individual payment plan. We also offer financial assistance to patients who meet the qualifications.

businessFinancial Assistance / Charity Care
How to Request Assistance

  1. Contact the hospital business office at the phone number listed on your bill.
  2. Complete the Financial Assistance Application.
  3. Return application with the most recent copies of your W-2, Tax Returns, Pay Stubs and Bank Statements to your clinic or hospital for review.
  4. What to ExpectYour application will be reviewed and a decision will be communicated to you. All information is confidential. Your eligibility is determined by:
    1. Family Size
    2. Income Guidelines
    3. Assets
    4. Expenses
  5. If you have questions or need assistance completing the application please contact the hospital business office.

Financial Assistance Policy

Financial Assistance Application

Discount Policies

Collection Procedures

Patients may receive a separate bill from other providers and those providers may or may not participate in the same health plans as Calhoun-Liberty Hospital.

Patients may contact their provider to determine the specific health plans participation.

Calhoun-Liberty Hospital is contracted with the following company for Radiology Readings:
Coastal Radiology Associates, LLC
722 Newman Road
PO Box 12065
New Bern, NC 28561
Phone: 252.633.5057
Fax: 252.633.0084
Billing department at 888-477-2676

The following is a list of websites for health insurers that Calhoun-Liberty Hospital is contracted with.

Please note that Calhoun-Liberty Hospital may not be included in all health plan product offerings.

Aetna
https://www.aetna.com/

BlueCross and BlueShield of Florida
https://www.floridablue.com/

Capital Health Plan
www.capitalhealth.com/

Centurion
https://provider.centurionmanagedcare.com

Cigna
www.cigna.com/

Clear Health Alliance
www.clearhealthalliance.com/

Covenant Hospice
https://www.choosecovenant.org/hospice

Coventry
http://coventryhealthcare.com/

Emerald Coast hospice
http://emeraldcoasthospice.org/

Humana
www.humana.com

Humana Military
https://www.humanamilitary.com/

Magellan
www.magellanhealth.com/

Florida Medicaid
https://www.medicaid.gov/

Medicare
https://www.medicare.gov/

Prestige
https://www.prestigehealthchoice.com/

Prime Health Services
www.primehealthservices.com/

Simply Healthcare
www.simplyhealthcareplans.com/

Staywell
https://florida.wellcare.com/member/florida_staywell

Sunshine Health
www.sunshinehealth.com/

Three Rivers Provider Network
www.threeriversagency.net/

Tricare
www.tricare.mil/

United Healthcare
www.uhc.com/

Wellcare
https://www.wellcare.com/Florida